REQUEST FOR PROPOSAL Following is a summary of information for this Project. The City of Lakeway, Texas, hereafter called the City, is requesting sealed written Proposals for furnishing all labor, materials, equipment, supervision, and incidentals, and for performing all Work required for the Information Technology Support Services, to include, in part: The City of Lakeway is seeking a qualified Contractor who shall function in partnership with the City's in-house information technology department. The technology contractor will work primarily remotely and on-site (one day a week minimum) to provide help desk support, troubleshoot end-user problems, perform routine maintenance on information system(s), use common network security practices, and perform other services related to information technology as they arise. On an as needed basis, the contractor will provide services to evaluate and assess current municipal processes and information system(s) for recommended enhancements, optimizations, upgrades or replacement. Sealed Proposals will be received at the City of Lakeway City Hall, 1102 Lohmans Crossing, Lakeway, TX 78734 until 2:00 p.m. CST on July 30, 2026. Any proposals received after the closing time will not be accepted for consideration and will be returned unopened. An optional pre-proposal virtual conference will be held on July 21 at 10:00 a.m. CST this is a virtual only meeting. The pre-proposal conference will give potential Proposers the opportunity to ask questions and learn more about the solicitation documents. The City will convey important proposal and other administrative requirements to the Proposers and receive questions regarding any ambiguities in the solicitation documents. Any document changes discussed at the meeting are not final until/unless they are addressed in a formal written addenda. All proposals must be clearly marked on the outside with the following: "RFP #26-1008 – City of Lakeway Information Technology Support Services." Request of Proposal documents may be obtained free of charge at the City of Lakeway, 1102 Lohmans Crossing Road, Lakeway, TX 78734, by emailing Jill Ackerman, Purchasing Coordinator, jillackerman@lakeway-tx.gov or through the City's website at https://www.lakewaytx.gov/1291/Purchasing. Clarification requests will not be accepted by telephone. All responses to clarification requests will be provided to all proponents in writing by email and publication on the City's website. Questions pertaining to this Proposal must be received no later than seven (7) calendar days prior to the closing date of the Proposal. Questions regarding this Proposal must not be directed to other City of Lakeway council, commission, nor committee members. July 8, 9 2026 IPLAAS0150236